Return & Refund Policy
1. Return Eligibility
Returns are accepted only for:
● Damaged products
● Defective products
● Incorrect product delivered
2. Non-Returnable Products
The following items are non-returnable:
● Installed products
● Customized products
● Clearance or sale products
● Products damaged after delivery
3. Return Request Timeline
Return requests must be raised within 48 hours of product delivery.
4. Refund Process
Refunds are initiated after:
● Product inspection
● Approval by the Brizzio quality team
Refund timelines:
UPI/Card Payments: 5–10 business days
Bank Transfers: 7–12 business days
5. Refund Modes
Refunds will be processed through:
● Original payment method
● Bank transfer
6. Return Shipping
If the return is approved due to a product defect or transit damage, Brizzio may bear return shipping costs.
7. Contact
Email: customercare@brizzio.co.in
Phone: +91 9845501213